Knowledge Base Contents
Getting Started
7Managing Global Sections
3Managing Pages
10Managing Posts
8Marketing / SEO
3Other Guides
8Plugins
2WooCommerce
1Website Support Requests
Hello and Happy Holidays!
Our office is currently closed for a holiday break, giving our team a well-earned opportunity to spend time with friends and family and recharge for an exciting 2026. We will return to work on Monday, January 5th.
If you have an urgent matter, please still fill out the support ticket here! There is someone on the team checking emails once a day for emergencies.
If it is not an emergency, your ticket will be addressed when we’re back.
Happy holidays, and best wishes for the New Year!
With gratitude,
The ShiftWeb Team
Need help editing your website? We’re happy to help! This form is to streamline requests so we can process your needs as quickly and efficiently as possible.
A few important notes/instructions:
1. This form is only for current customers. If you are a new customer, please contact us here.
2. Please do not make requests if your content is incomplete or if you do not have all of your content ready.
3. If you already submitted a request (a.k.a. ticket) and need to amend or add something to that request, please do not fill out the form again. Just simply respond to the email thread that was created so we can keep the ticket info in one place.
4. All requests are subject to labor charges. Our hourly rate is $140/hour, and we charge by the minute.
Thank you!
The ShiftWeb Team